Small Steps, Big Protection: Implementation of the REHAB Program and the Response of Informal JKN Participants

https://doi.org/10.58451/ijebss.v3i6.275

Authors

  • Yurisman Star Institut Ilmu Sosial dan Manajemen STIAMI Jakarta, Indonesia
  • AAGD Pradnyana Putra Institut Ilmu Sosial dan Manajemen STIAMI Jakarta, Indonesia
  • Herditha Akhiruddin Akhiruddin Institut Ilmu Sosial dan Manajemen STIAMI Jakarta, Indonesia
  • Novi Adriyani Rosalina Institut Ilmu Sosial dan Manajemen STIAMI Jakarta, Indonesia
  • Paul Rocky Siregar Institut Ilmu Sosial dan Manajemen STIAMI Jakarta, Indonesia
  • Siti Rohani Institut Ilmu Sosial dan Manajemen STIAMI Jakarta, Indonesia

Keywords:

REHAB program, informal JKN, active participation, radual contributions, participant retention, BPJS Health

Abstract

National Health Insurance (JKN) participants in the informal sector often face obstacles in maintaining active membership status due to income instability and low ability to pay contributions. To address this, BPJS Kesehatan launched the Staged Payment Plan (REHAB) program to facilitate easy and gradual payment of contribution arrears. This study aims to analyze the impact of the REHAB program implementation on the response of informal JKN participants in maintaining active membership status. Using a quantitative approach with a survey method of 150 REHAB participants in three large urban areas, data were analyzed using simple linear regression. The results show that easy access to information, installment flexibility, and an educational approach in the REHAB program positively contributed to participants' decisions to pay off arrears and reactivate JKN membership. These findings indicate that the REHAB program has strategic potential in increasing retention of informal sector participants and supporting the sustainability of JKN financing. Therefore, strengthening the socialization and digitalization of the REHAB program should be considered as a sustainable development step.

Published

2025-08-21

Issue

Vol. 3 No. 6 (2025): International Journal of Engineering Business and Social Science

Section

Articles
Copyright & Licensing

Copyright (c) 2025 Yurisman Star, AAGD Pradnyana Putra , Herditha Akhiruddin Akhiruddin , Novi Adriyani Rosalina, Paul Rocky Siregar , Siti Rohani

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