The Influence of Transformational Leadership and Motivation on Employee Performance: The Moderating Role of Organizational Citizenship Behavior (OCB)

Abstract

This research seeks to examine the effect of transformational leadership and employee motivation onqemployee performance, with OrganizationaleCitizenship Behavior (OCB) serving as a moderating variable within the setting of PT PLN (Persero) UP3 Mataram. Employing a descriptive causal quantitative approach, data were collected from 181 permanent employees using a systematic Likert-scale questionnaire. The analysis was conducted using Structural Equation Modeling - Partial Least Squares (SEM-PLS). The findings demonstrate that both transformational leadership and motivation positively and significantly influence employee performance. Furthermore, OCB reinforces the relationship between leadership, motivation, and effectiveness, demonstrating its critical role in shaping productive organizational behavior. The study highlights that leadership practices and employee motivation are key drivers of performance, while fostering OCB further enhances organizational outcomes. These results offer practical implications for state-owned enterprises, particularly in developing countries, emphasizing the importance of building strong leadership, encouraging intrinsic motivation, and cultivating positive organizational behaviors to achieve optimal productivity.