IJEBSS e-ISSN: 2980-4108 p-ISSN: 2980-4272
IJEBSS Vol. 1 No. 04, April 2023, pages: 277-282
actually caused a new social problem, namely the emergence of a new job called a 3 in 1 jockey. Similarly, the odd -
even rule actually encourages people to buy second and third cars and forge car license plate numbers.
In this logical sense, we can see that the increase in online loans during the pandemic is also due to the rules made
by the government. Although the government certainly does not want to make people more intense in applying for
online loans, the rules made by the government contribute to encouraging changes in people's behavior.
For example, legal factors that make people switch to online loans are due to the PPKM (Enforcement of
Restrictions on Community Activities) policy. This PPKM policy turned out to have a massive negative impact,
especially economic problems (Mawar et al., 2021). Many community activities have stopped so that many people
lose their income and the number of poor people increases(Poverty Situation During the Pandemic | The SMERU
Research Institute, n.d.). Meanwhile, it can be said that this government did not set up a cash direct assistance scheme
like for example in the United States which provides a certain amount of money for some households. What happened
was that the distribution of cash assistance was carried out through the pre-employment card system. This is a form of
policy that between its design and function does not work well. Because, when direct assistance with this pre-
employment card system, the budget that should be focused on handling the pandemic instead goes to training app
providers such as Ruang Guru. In fact, there is corrupted financial assistance. This raises concerns, even though the
community is really in need, but the distribution of this assistance has many problems ranging from procurement to
distribution (Noerkaisar, 2021).
In terms of this unfocused assistance problem, an urgent economic issue arises for the lower middle class. This
lower middle class is so vulnerable to economic turmoil that it inevitably has to find shortcuts to just meet the needs
of daily life.
When we look at Law no. 2 of 2020, we can see that there is no scheme to back up the salaries of employees
affected by PPKM. Article 4, for example, talks about tax relief and also dispensation on tax liabilities. But this is not
so necessary when in reality the remaining income that goes to the community lives below the range of 20-30 percent
only. Then related to direct cash assistance in Article 5 is also difficult because there is a category of poor people.
What about the middle-class population, which of course cannot be included in the poor category, but is greatly affected
by its inclusion because of the PPKM and similar policies?
The problem of the absence of salary back-up from the government has made people see alternative options.
Usually, consumer behavior will choose the type of loan that he knows well because it causes a sense of security and
comfort. In several studies, for example, research conducted by Widjaja Gunawan related to public understanding of
online loans (Widjaja, 2022) turned out to be one of the best. People feel that they know online loans deeply. Ironically,
this public understanding exceeds the public's understanding of the existence of loans in conventional banks.
Conventional banks themselves always talk more about the guarantee factor and the principle of prudential principles.
In a precarious situation such as the covid 19 pandemic, people in general do not like this. That's why they choose to
apply for an online loan.
Another argument arises, why don't conventional banks try to answer people's needs and create their loan package
packages like fintech? This problem has prompted the author to discuss specifically and based on the judicial studies
that the author conducted, there is still a lack of fairness in competition between fintech and conventional banks so that
conventional banks are indeed difficult to compete with the packages offered by fintech. This is what ordinary people
do not pay attention to because consumer behavior is looking for convenience and comfort so that we cannot blame
this problem on prospective online loan debtors.
The position of the bank itself is actually quite complex. Banks are in a dilemma as the covid 19 pandemic has
also impacted their NPL risks which are also increasing. When they choose to relax prudential principles, the risks that
exist also follow (Ospina & Uhlig, 2018). That's why we actually openly have to admit that conventional banks have
difficulty competing with online loans, especially illegal ones, especially if for example it is right to rely on ID cards
and mobile phone numbers as a verification medium.
Banks are not not trying to compete. We can see that this bank has tried to innovate to be able to compete with
online loans. Unsecured loans are actually trying to be done by banks with super micro loans or providing credit card
limits that are relatively easy. But in reality, it is still difficult with online loans because even applying for a credit card
limit at a bank requires a process that is in accordance with the precautionary principle. Meanwhile, in online loans,
the precautionary principle was not fully implemented and many simplifications were carried out to pursue credit
distribution targets.