A
Review of the Implementation of Strategic Human Resource Management in
Educational Institutions Jumadi,
Martinus Tukiran, Ika Pratiwi, Rinsan Hutabarat �Universitas Pakuan Bogor, Indonesia Email: [email protected] |
Abstract |
|
strategic
human resource management; educational institutions growth, waste management. |
This article aims to review three articles on the topic of implementing strategic human resource management in educational institutions and discuss their relationship with several theories and concepts. The research uses a qualitative descriptive method by reviewing literature from ScienceDirect indexed journals to ensure the availability of research related to strategic human resource management. The findings show that researchers linking SHRM with school growth, managing education requires a combination of consultative, collegial approaches and strong human resource management. The articles reviewed treat the topic of SHRM differently, but, overall, they identified existing gaps in SHRM research and pointed out the importance of aligning HR practices with organizational goals particularly in the management of teachers and core managers. � 2023 by the authors. Submitted for possible open access publication under the terms and conditions of the Creative Commons
Attribution (CC BY SA) license (https://creativecommons.org/licenses/by-sa/4.0/). |
1.
Introduction
Advances in technology, flexibility in access to information and
globalization of education have brought awareness regarding the importance of
HRM for the competitive advantage of educational institutions. According to (Bontis, 1998), human
capital may be the only sustainable competitive advantage that organizations
have in a changing and globalized world. A study by (Allui & Sahni, 2016) concluded
that human resources are more important than new technologies or financial and
material resources. The changing nature of work � especially developments in
technology, organization and competition � means institutions will always
struggle to attract and retain workforce (both educators and education
personnel).
However, much of this discourse in the literature is related to business.
There is a large gap in the literature research regarding the application of
human resource management practices in educational institutions which are also
a form of organization. A review of previous research indicates a lack of
adequate research on SHRM practices in educational institutions. However, in a
fairly strategic and labor-intensive industry such as educational institutions
is very important to implementation of effective human resources.
Human resources are one of the important assets of organizations, both
business organizations and non-profit organizations, including educational
institutions, because these human resources guarantee the survival of the
institution and make it possible to obtain other necessary resources and gain
profits, as stated by (Mathis & Jackson, 2006) that human
resources in the present era are increasingly playing an important role in
achieving organizational success.
This review is one that contributes in a unique way to the limited
limited knowledge of human resource management practices in educational
institutions. Not much literature has been found that briefly, completely, and
accurately describes the characteristics of the human resources department in
institutions that are considered strategic partners, especially from the
perspective of educational institutions.
According to (Barney, 1991) strategic
human resource management (SHRM) as a concept is becoming increasingly
important because in this century's knowledge-based economy, the emphasis is on
employees who are considered as the main component to achieve competitive
advantage. Although in general the idea of SHRM seems sound and beneficial to
organizations, the field still requires thorough research to develop viable
solutions to address different contexts, problems and stakeholder influences.
In other words, there are several previous studies that try to explain SHRM in
ways and approaches that are also multi-sectoral.
Based on this background, this article aims to review three articles
related to the topic of SHRM from the journal ScienceDirect and discuss the
theory and concepts of SHRM in its application in educational institutions. In
the end, the author will provide a personal opinion about the article reviewed.
Review of
Literature
(Tocher & Rutherford, 2009) define
human resource management (HRM) as a set of activities and functions directed
at developing and maintaining a workforce structure in a organization.
Activities in HRM are recruitment, selection, appraisal, training,
compensation, and employee relations (Guest, MacQueen, & Namey, 2011). The role
of HRM is to translate the organization's strategic goals into human resource
policies and create human resource strategies that generate competitive
advantage (Tyson & Fischer, 1995).
Other researchers have defined SHRM as a cumulative set of practices or
behaviors related to managing human resources, in which HR professionals
function as strategic business partners with other executive bodies of an
organization (Golden & Ramanujam, 1985); (Huselid, Jackson, & Schuler, 1997); (Miles & Snow, 1984); (Truss, Gratton, Hope‐Hailey, McGovern, &
Stiles, 1997). SHRM has
become a substantial concept for enhancing the strategic capabilities of
organizations, ensuring the availability of a committed, motivated, and skilled
workforce (Branine & Pollard, 2010).
Organizations with strong strategic capabilities have a tendency to
integrate their HR processes into their central corporate strategy to achieve
ideal results (Lengnick-Hall, Beck, & Lengnick-Hall, 2011). SHRM has
become a substantial concept for enhancing the strategic capabilities of
organizations, ensuring the availability of a committed, motivated, and skilled
workforce (Branine & Pollard, 2010). Organizations with strong strategic
capabilities have a tendency to integrate their HRM processes into their
central corporate strategy to achieve ideal results (Lengnick-Hall et al., 2011).
In the early 1980s the strategic concept of academic staffing gained
popularity, due to the fact that resources in American education funding were
becoming scarce. This is also due to the fact that faculty and support staff
salaries, wages, and allowances average 70 to 80% of an institution's operating
budget (Mortimer, French, Hutton, & Schuman, 1985). Hence the
concept of strategic staffing is gaining momentum to play an important role in
the labour-intensive higher education industry.
According to (Kotler & Keller, 2016), American
higher education in the 1980s entered a new era that required new procedures
and attitudes: better planning, strategic decision making, and more directed
changes in human resource management. After the publication of his
groundbreaking Academic Strategy, many colleges and universities became
interested in instituting a strategic approach to human resource management
within their organizations. (Smylie & Wenzel, 2006) studied
factors influencing the effectiveness of the learning/teaching process at the
University of Chicago and found that SHRM practices such as staffing,
vocational development training, communication, rewards and evaluation were
some of the important factors in this regard. (Smylie & Wenzel, 2006) also found
that implementing SHRM practices and evaluations would increase the
effectiveness of higher education. (Bahrami, Rajaeepour, & Bakhtiar, 2013), looked at
the relationship between strategic human resource management and intellectual
capital in Iranian universities.
Their findings show a significant multiple correlation between SHRM
practices (staff, training, performance appraisal, compensation, and
participation) and intellectual capital (human, structural, and relational
capital). They concluded that an effective SHRM can increase university
intangible assets.
(Bergquist, 1992) strongly
believes that when the human resources office is properly positioned,
effectively structured, adequately funded, adequately staffed, organizationally
supported, and well managed, the tripartite mission of the college or
university's teaching, research, and service whichever � is more likely.
achieved effectively and efficiently. In a recent study (JAIN, 2015),
researchers recommend integrating HRM practices into overall operations and
strategies to achieve organizational effectiveness. The tripartite mission of
any college or university's teaching, research, and service�is more likely to
be accomplished effectively and efficiently.
In a subsequent study (JAIN, 2015),
researchers recommend integrating HRM practices into overall operations and
strategies to achieve organizational effectiveness. the tripartite mission of
the teaching, research, and service of any college or university�the more
effectively and efficiently it is possible to achieve. Also in that study
(Sahni & Jain, 2015), researchers recommend integrating HRM practices into
overall operations and strategies to achieve organizational effectiveness..
2.
Materials and Methods
3.
Results and Discussions
The comparison
of results summarized above allows us to make three conclusions regarding the
similarities in SHRM research in educational institutions. The first research
article conducted by (Ismaili
& Etemi, 2010) provides an overview of the
field of strategic human resource management (SHRM) at South East European
University (SEEU). (Ismaili
& Etemi, 2010) state that the process of
managing human resources is a process that is passed by the University that
pave the needs, each of which provides ways of meeting the needs of the
University. Human resource management is the process of ensuring the right people
are in the right place at the right time. According to best practice, the human
resource management process should be based on several principles: (1)
Recruitment process (recruitment procedure for administrative-academic staff);
(2) The training process, (3) The management and development process which
consists of the process of professional advancement (staff development) and the
process of determining costs for human resources.
In addition, (Ismaili
& Etemi, 2010) identified staff development
programs, succession planning and respect for diversity, especially in the
opportunity to become institutional leaders such as the election of deans and
rectors. This shows the occurrence of the development process (development).
In line with
that, (Ismaili
& Etemi, 2010) found that SEEU achieved
further planned progress in staff development related to future staff needs,
not limited to academic staff but related to the team approach to support
academic activities discussed above. The Board identified the need to concentrate
available resources in this area by establishing a Personnel Committee to
provide independent oversight of management's actions and to receive periodic
progress reports. (Ismaili
& Etemi, 2010) also found that regarding
staff development, SEEU has implemented clear policies on staff replacement
when they reach retirement age, and training to fill positions such as
Chancellor, Assistant Chancellor, Deans and other office holders. And the
authors of this paper are also new initiatives to develop formal policies on
equal opportunity and to implement them, not only on gender equality but also
against disability and other forms of discrimination. The policy has now been
adopted. During this period the leadership will be monitored and amended as
necessary.
Finally, the
authors of the paper conclude that the University is playing an important role
today in the Republic of Macedonia and in the region it has been rated very
successful by both the local and international community. The continuous growth
in the number of students, since the foundation, in regular studies as well as
postgraduate studies, is sufficient evidence for the continuous development and
growth of the university and speaks to the constructive and important role
played by universities not only in the Republic of Macedonia but also in the
region the. The demand for University graduates in the labor market indicates
its successful development within the Macedonian education system.
The
recommendation of the authors of this paper is to stick with the mission: sure,
if circumstances dictate a change of direction, follow trends, but establish a
clear strategic planning framework within which changes can be made in ways
that make sense. This is perhaps the most difficult area to manage. This
requires a combination of consultative, collegial approaches and strong human
resource management (Diturije Ismaili and Muharem Etemi, 2010).
The second
article is devoted to examining the alignment of SHRM in Higher Education. (Allui
& Sahni, 2016) found results related to
strategic alignment of human resources simply means accepting and involving the
HR function as a strategic partner in the formulation and implementation of
corporate strategy through HR activities such as recruitment, selection,
training and rewarding of personnel. The average score of 'Strategic HRM
alignment with overall company goals and objectives' is 20 out of a maximum
possible score of 25, indicating a high level (80 percent) of strategic HRM
alignment with overall goals.
The findings of (Allui
& Sahni, 2016) show that 75 percent of respondents
from tertiary institutions agree with the statement that 'the human resources
department is an integral part of the company's strategic planning process'.
However, 87 percent of respondents agreed that employees are seen as a
strategic resource, whereas 75 percent agreed that their organization's mission
statement is well communicated and not understood at every level of the
organization. The results are very encouraging and show that human resource
practices are aligned with the mission and vision of the organization.
Alwiya (Allui
& Sahni, 2016) research also highlights the
fact that HR has recently been considered an integral part of the organization,
one HR Supervisor said: �We are now participating in strategic planning
training, workshops, processes and report writing. This is something our office
has never done before. However, since the institutional accreditation process,
we are now heavily involved in the preparation of action plans, periodic
achievement reports and annual reports. report".
This paper
written by (Allui
& Sahni, 2016) discusses six SHRM practices:
strategic alignment, staffing/recruitment and selection, performance
appraisal/rewarding, compensation, staff training/development, and retention
plans. The findings show that SHRM in Saudi universities has not received attention.
Employee recruitment and selection processes are largely inadequate and require
effective attention.
In Saudi
universities, the expenditure and time spent on training and development is not
considered a useful and necessary function. Saudi Universities are facing huge
issues around human resource development, especially faculty members and need
to pay more attention to their SHRM practices. Performance appraisal and
compensation systems can be successfully used to direct and motivate academic
staff in their activities and see that their activities conform to the
strategic planning and human resource management of the institution.
As universities
develop, rapid changes in strategic human resource management mean there will
be drastic increases in the workload of academic staff. Therefore according to (Allui
& Sahni, 2016) it is important to implement a special
motivational scheme and develop a unified and fair performance appraisal and
compensation system. This study also shows the lack of information about the
relationship between lecturer satisfaction and retention which is a big problem
in higher education. Incorrect information or a lack of information can result
in an ineffective program intended to increase teacher satisfaction.
The findings
from the study of (Allui
& Sahni, 2016)are very important for a
number of stakeholders. First, it is especially important because higher
education institutions are responsible for the effective use of resources, and
resources are dwindling in this country. Second, the administration governing
each university may be able to further identify talent deficits and needs which
may offer a better approach in terms of their work efficiency and
effectiveness. Third, current and prospective employees, including faculty
members in Saudi institutions, may be better able to understand their
employer's situation and how effective they are in developing their knowledge,
skills, and human resource capabilities. Finally, Regional and international
organizations wishing to form alliances with Saudi higher education
institutions may benefit from understanding their strategic human resource
management initiatives. University administrators and policy makers should
design and manage high-quality training courses and workshops, flexible payment
systems, and results-oriented performance evaluation systems; they should also
encourage the participation of faculty members in decision-making processes
which can enhance their knowledge and skills. Universities need to establish
performance appraisal and compensation systems to demonstrate a clear causality
between compensation and academic staff performance.
The implications
obtained from (Allui
& Sahni, 2016) research are closely related to
managerial aspects where closer collaboration between faculties and human
resource departments is needed to build a more integrated assessment procedure.
Thus, this study contributes rich and useful findings to the field of strategic
human resource management. As universities incorporate better strategic human
resource management practices, they will be better equipped to face the rapidly
changing environment and outside competition.
The third
article discusses human resource management practices at International Sebat
Education Institutions (ISES). (Ka�maz
& Serinkan, 2014) found that as an institution, ISES has
a policy to give students the full benefits of educational services to achieve
their success targets. Quality is the basic responsibility for everyone working
in the institution. This responsibility is carried out in a supportive and
stimulating learning environment that stimulates innovation in the
organization, where employees are given the opportunity to improve and renew
themselves. For continuous quality improvement, it is very important to
research original designs and best practices, and offer teachers, students and
parents services as soon as possible. ISES,
For this reason,
according to the findings of (Ka�maz
& Serinkan, 2014) concluded that the complexity
of work and international education activities is increasing. Because
international schools operate in multiple countries, they are exposed to more
risks. However, due to social, political, socio-cultural factors in the host
country, there is a need to introduce a different approach. The presence of
successful practices in human resources can be observed with some drawbacks in
ISES investing in people and education. The most important source of the
international school, which carries it into the future, is its current teachers
and managers. Considering the socio-economic situation of recent years in the
host country, it was observed that ISES maintains its existing studies and
successful performance.
Therefore,
according to the findings of (Ka�maz
& Serinkan, 2014) school managers must
determine the vision, mission and goals of their educational institutions and
strive to make them happen; must adopt democratic management and must prove it
by its management practices; must respect the traditional beliefs, culture and
values of the staff; must determine the target mass; must believe that being
different is an important advantage at all times; must adopt the philosophy of
Total Quality in their studies; must know new educational methods and
techniques; should train staff on the development of their technological tools
using skills, foreign languages, etc.; must continue to prioritize advice over
fear, reward rather than punishment in management practices; must attach
importance to the "collective mind"
We then propose
a conceptual model that demonstrates that HRM practices in educational
institutions are not a simple lever that enables educational institutions to
create sustainable institutional advantages, as most studies on HR management
strategies have acknowledged. In contrast, we argue that HRM methods can
contribute to sustainable competitive advantage in educational institutions not
only by enhancing employee capabilities, providing motivation and
opportunities, but also by better implementing strategic human resource
management as value added from a institution. The authors of the reviewed
articles used the same research method. (Ismaili
& Etemi, 2010) presented that managing
education requires a combination of consultative, strong collegial approach and
human resource management. (Allui
& Sahni, 2016) observed that the
universities studied had a strong level of SHRM awareness although the case
study in Saudi higher education faced major problems around human resource
development, especially faculty members and needed to pay more attention to
their SHRM practices. And (Ka�maz
& Serinkan, 2014) find that the presence of
successful practices in human resources can make up for deficiencies in ISES,
which then invests in people and education to bring it into the future through
the current management of teachers and managers. (Allui
& Sahni, 2016) observed that the
universities studied had a strong level of SHRM awareness although the case
study in Saudi higher education faced major problems around human resource
development, especially faculty members and needed to pay more attention to
their SHRM practices. And (Ka�maz
& Serinkan, 2014) find that the presence of
successful practices in human resources can make up for deficiencies in ISES,
which then invests in people and education to bring it into the future through
the current management of teachers and managers. (Allui
& Sahni, 2016) observed that the universities studied
had a strong level of SHRM awareness although the case study in Saudi higher
education faced major problems around human resource development, especially
faculty members and needed to pay more attention to their SHRM practices. And (Allui
& Sahni, 2016) find that the presence of successful
practices in human resources can make up for deficiencies in ISES, which then
invests in people and education to bring it into the future through the current
management of teachers and managers.
The articles
reviewed closely match the background established by other research devoted to
the topic of SHRM. One of the core principles of SHRM is to regard employees
not as human resources but as qualities and capacities that can be a source of
competitive advantage for an organization (Leopold
& Harris, 2009). This employee capacity,
which includes knowledge, skills, talents, and abilities, is usually referred
to as human capital (Boon, et al., 2017).
What is most
interesting to me is that the current state of SHRM research is imperfect as
research ignores global HR issues that are widely applied in corporations.
Because the principles of HR management are basically equivalent in both
corporate and educational institutions, all that remains is to make adjustments
according to the needs of the organization. To the extent understood by the
authors of the reviewed articles, the authors wish to point out that SHRM is
related to all organizational levels, from individuals to entire industries.
However, the entire argument the researchers were trying to make seemed unclear
to the authors of the articles reviewed.
The authors of
the articles reviewed note that scholars are very concerned about applying
research results to practitioners. The authors of the reviewed articles share
this concern because the authors of the reviewed articles believe that research
should be aimed at providing feasible solutions to the problems HR managers
face in their practice. Therefore, if the reviewer had the opportunity to ask
three questions of the author, the reviewer's questions would be related to the
relationship between research and practice. First, the authors of the reviewed
articles will ask whether it is possible to conduct context-specific research
that will help develop context-specific HR strategies in Indonesian educational
institutions. The second question from the authors of the reviewed articles is
the following: if such research is possible, are the results generalizable to a
particular context? Finally, the authors of the reviewed articles will ask, to
what extent is it practicable and ethical to examine the application and impact
of certain HR practices in educational institutions, especially in the private
sector
4.
Conclusion
Implementation of SHRM in
educational institutions is intended to align HR practices with the strategic
objectives of the institution, as well as achieve consistency between these
practices. Researchers found the implementation of human resource management in
different educational institutions in several countries but have in common that
managing education requires a combination of consultative, collegial approaches
and strong human resource management. The articles reviewed treat the topic of
SHRM differently, but, overall, they identify existing gaps in SHRM research
and point to the importance of aligning HR practices with organizational
objectives particularly in the management of core teachers and managers.
5.
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